Web Accessibility Statement

Information on the accessibility of STUDENT AGENCY TRAVEL k.s. services

in accordance with Act No. 424/2023 Coll., on the accessibility of certain products and services, and Directive (EU) 2019/882

1. Assessment of compliance with accessibility requirements

STUDENT AGENCY TRAVEL k.s. provides its services through digital interfaces (websites, mobile applications, self-service checkouts, etc.). The following table provides an overview of the accessibility requirements as set out in Act No. 424/2023 Coll. and their current status of compliance:

Accessibility requirement - Status - Comment/Specification

  • Text alternatives for non-text elements - Partially fulfilled - Alternative texts are missing for some images, logos, and icons, and some are not sufficiently descriptive
  • Keyboard accessibility - Not fulfilled - The website can only be partially controlled without a mouse. The chronology of elements on the page is not always ideal.
  • Contrast ratio of text and background - Compliant
  • Enlargement of content without loss of functionality - Compliant
  • Compatibility with assistive technologies - Non-compliant
  • Navigation structure and headings - Compliant - Correct hierarchy of headings and navigation elements.
  • Clear error messages and help - Compliant - Required fields and errors are always adequately marked
  • Consistent appearance and controls | Compliant - Consistency maintained across devices
  • Information about session and form data validity - Compliant - The user is notified of session expiration during the purchase process.

The booking form is displayed on our website using iframe technology and is provided by an external supplier. As this content is integrated from another domain, we are unable to influence its appearance or technical solution. The accessibility of this element may therefore not fully comply with WCAG rules and is not entirely within the control of this website's operator.

If you encounter problems using this form, we recommend contacting our customer support, who will be happy to help you complete your reservation.

2. Level of compliance and planned steps to improve accessibility

The digital services of STUDENT AGENCY TRAVEL k.s. partially comply with the requirements of Act No. 424/2023 Coll. Below are the known deficiencies and the deadlines for their removal:

Deficiency and Planned remedy by

  • Addition of alternative descriptions -December 31, 2026
  • Refinement of screen reader support- December 31, 2026
  • Keyboard accessibility - December 31, 2026

3. Exceptions under transitional provisions (Section 28 of Act No. 424/2023 Coll.)

External services used for payment gateways, maps, or analytics are not entirely under the control of STUDENT AGENCY TRAVEL k.s. and may have limited accessibility.

4. General description of the service

STUDENT AGENCY TRAVEL k.s. provides accommodation.

5. Explanatory notes necessary for understanding how the service works

  1. Overview of accommodation capacities – Offer of available facilities where accommodation can be arranged.
  2. Description of accommodation capacity – The user obtains information about the hotel, its facilities, and available services.
  3. Selection of dates – The user selects from the available dates at their preferred hotel.
  4. Order – Users fill in passenger details and submit their order.
  5. Payment – Payment can be made online or at branches.
  6. Delivery of booking confirmation – By email.
  7. Changes / cancellations / assistance – Option to make changes to the reservation, request assistance for persons with disabilities.

6. Contact details for feedback

If you encounter a problem with the accessibility of our services or have a suggestion for improvement, please contact us at

STUDENT AGENCY TRAVEL k.s.
Email: info@regiojethotels.cz
Tel.: +420 222 111 900
Website: https://regiojethotels.cz

We will be happy to provide you with alternative access or information in another form if necessary.

  1. Supervisory authorities If you are not satisfied with the response to your suggestion, you can contact the relevant supervisory authority:

Czech Telecommunications Office Sokolovská 219, 190 00 Prague 9
Website: www.ctu.cz
Email: podatelna@ctu.cz
Tel.: +420 224 004 111

b) Consumer rights and services (including payments, transport conditions)

Czech Trade Inspection Authority Štěpánská 15, 120 00 Prague 2
Website: https://www.coi.cz
Email: podatelna@coi.cz
Tel.: +420 296 366 360

Date of last revision: June 27, 2025